S2 Ep 2. From Special Ed Teacher to Customer Experience Manager with Shaine Frazier

Learn about the secrets of a successful career transition as I chat with Shaine Frazier, a former New York City Special Education Teacher turned UX and Customer Experience Design expert. Shane shares his journey from classroom discontent to his thriving new role in tech, including the pivotal moments of self-study, LinkedIn networking, and professional certifications that made it all possible. With a background rich in psychology, web design, and entrepreneurship, Shaine reveals how these skills formed the foundation for his career pivot, and how his experience with neurodivergent students parallels UX research. He also shares the significant boost in work-life balance his new role offers. Don't miss this inspiring episode filled with practical advice for anyone considering a leap from education to the tech world.--------------Get in touch with Shaine:  Instagram s.d.fraizer and LI: at Shaine Frazier. Get in touch with Maleeka Catlin on Linkedin.Bio: Shaine Fraizer was born and raised in the Bronx. He is former Special Education Teacher with a unique journey from education to web design, to user experience design, cumulating in his current role as a Digital Customer Experience (CX) Manager.Shaine studied psychology at New York Tech, where he gained early teaching experience as a program facilitator with Changing the Odds, mentoring teens on mental health and positive sexual behavior. This sparked his passion for education.After earning his degree, Shaine pursued Educational Psychology at Columbia University's Teachers College but soon joined the NYC Teaching Fellows, serving Bronx students for five years. During this time, he ventured into web design, creating platforms for his own short-term rental business and an e-commerce company, Science.Teacher.Mom.His growing interest in UX design led him to complete Google’s Professional UX Design Certification on Coursera. Combining this knowledge with his web design experience, Shaine secured a role as Digital Customer Experience Manager at AIG.Text Me! 📱I’d love to hear from you! Click here to send me a message.Support the show*Click the Support the Show link above to become a UXTP Premium Member and join the monthly Q & A for members only!  Thanks for the love!Resources:Follow us on Linkedin, Instagram, and YouTube for daily updates and tips. Grab your free UX transferable skills cheat sheet to get started on your transition journey to UX.Ready to find balance and unleash your creativity? Explore uxteacherprep.com to see how we can support you.Subscribe to our email list to be the first to receive updates about workshops and networking events.Want to be a guest on the show or know someone who’d be a great guest? Sign up here. Have ideas for a podcast topic you want to hear next? Email us at [email protected]’t forget to scroll down and leave a ⭐️⭐️⭐️⭐️⭐️review. Thanks for listening!