S2 Ep - 5 Abby Jandro - Principal Consultant, Serendis Leadership

Beyond the Anecdotes: Measuring Mentoring Program Impact What turns mentoring from a feel-good initiative into real, measurable growth? In this episode of Mentoring Unlocked, Maud Lindley speaks with Dr. Abby Jandro - Organisational Psychologist and Principal Consultant at Serendis Leadership, and the research expert behind Serendis’ first statistically validated evaluation of mentoring program impact. Abby shares what the data now proves: a structured mentoring program delivers significant outcomes, including measurable shifts in career confidence and meaningful uplift in capability. Abby explains why reflective conversations, clarity of goals, and a strong match create the conditions for genuine change. She breaks down why mentors must resist the urge to give advice and instead ask better questions, helping mentees find their own answers. For HR leaders and organisations considering mentoring, Abby’s insights offer a sharp, evidence-based guide to designing programs that truly shift confidence, clarity, and capability.