S2 Ep1700: Web Based App Improves Customer Service For People With Disabilities

from RNIB Connect · host RNIB Connect Radio

The annual spending power of people with disabilities in the UK, Purple Pound, is worth Billions of pounds but service providers could be missing out on their share, if their customer service fails them at the starting line.RNIB Connect Radio’s Allan Russell spoke to Gavin Neate from Welcome, to talk about the web based solution that supports the disabled customer, as well as the service provider, to find, or deliver, 1st class service.For more info on the system, go to www.wel-co.me#RNIBConnectImage Shows RNIB Connect Radio Logo, White Background, RNIB In Bold Black Letters, A Solid Pink Line Below With Connect Radio Underneath

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This episode is 9 minutes long.

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This episode was published on April 14, 2026.

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