S2 Ep21: The First 72 Hours After A Data Breach

When a personal data breach occurs, the clock starts ticking immediately.The decisions made in the first few hours can have a significant impact on the outcome, affecting regulatory obligations, reputational damage, customer trust, and the overall response effort. Yet many organisations are unsure what they should actually be doing when a breach first comes to light.This episode is hosted by Caine Glancy and Catarina Santos. Together, they walk through the critical steps organisations should take immediately following a breach, including: Containing the incident and limiting further risk Assessing what has happened and who may be affected Determining whether notification obligations apply Managing internal and external communications Avoiding common mistakes that can make a situation worse Lessons learned from real-world breach scenarios This session focuses on practical actions and decision-making, rather than theory, helping you understand what a proportionate and effective response looks like when every minute counts.