EPISODE · Nov 16, 2021 · 26 MIN
S2 Ep3 - Fixing the Broken Checkout Experience
from Retail Done Right · host Jeff Fisher and Cristene Gonzalez-Wertz
Waiting for anything sucks. In a physical retail store, waiting can directly impact your experience and the impression you take away with you. But waiting to pay is the worst!I’m in your store. I’ve selected what I want. Then I have to wait to give you my money? There’s never been a better time to rethink, redesign – to reinvent – the check-out experience. Let’s make this last impression one of the best. RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-WertzEmail Jeff at [email protected] and connect on LinkedIn hereEmail Cristene at [email protected] and connect on LinkedIn hereFollow us on Instagram @retaildonerightTweet us @RetailD0neRightMichael Cooke is our brilliant sound engineer and editorJade Siriswad composed our theme musicLet's go shopping!
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Waiting for anything sucks. In a physical retail store, waiting can directly impact your experience and the impression you take away with you. But waiting to pay is the worst! I’m in your store. I’ve selected what I want. Then I have to wait to give you my money? There’s never been a better time to rethink, redesign – to reinvent – the check-out experience. Let’s make this last impression one of the best. RETAIL DONE RIGHT is produced by Jeff Fisher & Cristene Gonzalez-WertzEmail Je...
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S2 Ep3 - Fixing the Broken Checkout Experience
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