S2 Episode 14: The Letter that Secured a High-Stakes Healthcare Position with Tom Cooper

Host Alex Tuck interviews Tom Cooper, a program consultant at Rhino Healthcare Solutions. Cooper traces his path from JPMorgan operations and trading into software and project management, then into a Chicago-based green roofing startup driven by city stormwater mandates. His “Project Zero” involves excavating and repairing the King County Bus Terminal roof-park after barbecuing caused membrane leaks, then mitigating cybersecurity risk when their DOS-based leak detection system became a vulnerability, pivoting toward BACnet and a cloud-based alert process while persuading client IT teams and suppliers. He later moved into healthcare via hospital roof gardens, earned his PMP, joined TennCare after an ACA implementation lawsuit through a cold letter, and worked on pharmacy benefit management and data governance. Cooper emphasizes clear, adaptive communication, probing stakeholder “pain,” and AI tools improving requirements and prompting. 00:00 Season Two Kickoff   00:43 Tom’s Origin Story   02:43 Green Roofing Pivot   05:14 Project Zero Leak Crisis   08:10 Selling Risk Mitigation   09:44 Breaking Into Healthcare   12:13 Cold Letter Career Move   15:00 Big Healthcare Programs   17:09 Top PM Skill Communication   24:03 AI In Project Management   25:43 AI Beyond Work   29:16 Future Of Healthcare   31:35 Wrap Up And Contact  Connect with Tom Cooper Company Linkedin: https://www.linkedin.com/company/rhyno-healthcare-solutions-inc/ Personal Linkedin: https://www.linkedin.com/in/thomasocooper/  Connect with Alex Tuck Personal LinkedIn: Alex Tuck Website: www.tuckconsultinggroup.com Company LinkedIn: Tuck Consulting Group Email: [email protected]