S2 Episode 7: Burn the Ships: The Eligibility Standard

Send us Fan MailSarah Beth, CEO at Dentistry Support, addresses the efforts of the eligibility team in episode seven of Inside Dentistry Support for Eligibility. She emphasizes the importance of thorough and accurate insurance verifications, drawing an analogy from Hernan Cortez's commitment by 'burning the ships.' She urges team members to fully commit to their work, avoid cutting corners, and ensure complete documentation. The goal is to foster trust, reduce stress for dental offices, and ensure patients receive the care they need. Sarah encourages the team to identify and eliminate any remaining hesitation in their work to achieve excellence and reliability.