S2 - Episode 8: Toxonomy
from Radical Respect a book by Kim Scott Hosted by Kim Scott
What gets in the way of Radical Respect? Kim reads a passage from the book about a "toxonomy" that can help you figure out what exactly is happening so that you can figure out what to do about it. Wesley comments, and then shares a story about a hotel manager who wouldn't allow him to check in. The manager claimed it was because he was local, but there was no such policy posted anywhere. Wesley escalated, but Hilton didn't take any action. It was the kind of story you expect in the 1950's in the south. But it was 2023 in Wisconsin.
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