S2E14: Motorists face roadblocks in getting refunds for expired Malaysian Touch 'n Go cards - The Big Story

Synopsis: The Straits Times analyses Singapore's latest news and announcements. Motorists driving to Malaysia are having to jump through hoops to get a refund for the unused balance in their Touch 'n Go highway toll cards, which are deactivated after 12 months of disuse.  Some have been trying for five months, since the land borders between the two countries reopened in April after two years of pandemic-induced closure. Senior transport correspondent Christopher Tan talks about some of the motorists' experiences in trying to get a refund. He also shares alternatives to the Touch 'n Go cards that motorists can use, to pay for the road tolls. Produced by: ST Video team Edited by: ST Video team and Penelope Lee Follow ST Podcasts channel: Channel: https://str.sg/wukV Apple Podcasts: https://str.sg/wukK Spotify: https://str.sg/wukH Google Podcasts: https://str.sg/wukr SPH Awedio app: https://www.awedio.sg/ Website: http://str.sg/stpodcasts Feedback to: [email protected]  --- Discover ST's special edition podcasts: Singapore's War On Covid: https://str.sg/wuJa The Unsolved Mysteries of South-east Asia: https://str.sg/wuZ2 Stop Scams: https://str.sg/wuZB Invisible Asia: https://str.sg/wuZn --- Discover more ST podcast series: Asian Insider: https://str.sg/JWa7 Green Pulse: https://str.sg/JWaf Health Check: https://str.sg/JWaN In Your Opinion: https://str.sg/w7Qt Your Money & Career: https://str.sg/wB2m #PopVultures: https://str.sg/JWad ST Sports Talk: https://str.sg/JWRE Bookmark This!: https://str.sg/JWas Lunch With Sumiko: https://str.sg/J6hQ Discover BT Podcasts: https://bt.sg/pcPL Follow our shows then, if you like short, practical podcasts!See omnystudio.com/listener for privacy information.