S3 E19 The Resilient 911 Professional—Can Dispatchers Survive & Thrive with Guest Jim Marshall

Join us in this episode of Responder Resilience, as we hear from Jim Marshall, CEO and Cofounder of the 911 Training Institute. Jim specializes in providing science-driven training, tools, and resources that foster the optimal well-being of 9-1-1 professionals. With his expertise, 9-1-1 Professionals can confidently manage calls involving mental crises and suicide. Don't miss out on this insightful conversation about serving the unique psychological needs of the Very First Responders who serve and protect us every day! Jim is co-editor of The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. He was a recipient of the Presidential Award from the National Emergency Number Association in 2020 and holds a master's degree in clinical psychology from Wheaton College in Illinois.Contact Jim Marshall:Website: http://www.911training.net/Contact Responder Resilience:Phone: +1 844-344-6655Email: [email protected] website with past episodes and more: https://www.respondertv.com/YouTube: https://www.youtube.com/c/ResponderResilienceLinkedIn: https://www.linkedin.com/company/responder-resilience-podcast/Instagram: https://www.instagram.com/respondertv/Facebook: https://www.facebook.com/responderTV/