S3 E34 How Oxygen Agency Overcame Challenges to Become the Leading HubSpot Agency in China with Gareth Jones

Welcome to 2020 and to our brand new Season of Agency Life. In this episode we chat with Gareth Jones who is the CEO of Oxygen Agency in China. He takes us on his journey of how he started out as being an Entrepreneur from the UK to China. Gareth is the epitome of an entrepreneur and dives deep into his world of agency life.We chat about:Starting out with HubSpot in ChinaOvercoming issues with client service in the agencyThe importance of processes & retainers.Working in China and the Chinese ecosystem Why project management is important Hiring Process at Oxygen AgencyPurposeful growth in 2020Working on profitability in the new yearHaving more intention with clients and client workGoing into software What his ah-ha moment was Client successRealising when a project is not profitableFiring a client that is not a good fit Balancing home and work life as a business owner.Starting with your why Working out what your values are