S3 E6: How Brian Scudamore Built a Customer Service Empire With People At Its Heart

Brian Scudamore is the CEO behind O2E, the banner company for heavyweight brands like 1-800-GOT-JUNK? and Shack Shine. Not bad for a boy who didn’t graduate high school. Now he’s the founder of a customer service empire worth hundreds of millions and loving every moment of it.  The Wolf and Brian get into Brian’s secret sauce, AKA the beer and barbecue test, why watching people grow brings him such joy, and his books aimed at helping potential franchise owners buy and scale a business. If you’ve enjoyed listening to Franchise Empires, I’d be so grateful if you could drop me a 5-star review on Rate My Podcast. Thank you so much! Follow Brian: LinkedIn: linkedin.com/in/scudamore Twitter: https://twitter.com/BrianScudamore Check out The Wolf’s newsletter Stay up-to-date on all things Franchise Empires by following The Wolf on Twitter: https://twitter.com/franchisewolf