S3E14: Accountability in Tough Times - Kind or Cruel

I return to you all with a solo episode to respond to the many questions from leaders wondering if accountability is still relevant in times of crises.  The answer - absolutely - in fact fostering accountability is the key to growing teams and evolving people into high value talent today and in the future. Accountability and empathy are not mutually exclusive and accountability doesn't have to hurt. I advocate for increasing the support rather than lowering the standards and as always, give listeners great practical guidance for how to care about your people, honor their unique circumstances in their lives AND call them to greatness.