S3E3 One Messaging Channel to Rule Them All? With RJ Owen, Principal Product Designer, Slack

As the Principal Product Designer at Slack, RJ Owen has a hand in shaping a communication channel that's come to redefine productivity while setting a trajectory for how team members collaborate in the post-pandemic world. RJ joins Robb and Josh for a deep conversation exploring the many intricacies of decision management and how the future of productivity might reside in swiping right or left. AI is uncannily good at summarizing information, but as this episode explains, the experience of delivering relevant content to users remains a sizable design challenge.