S3E7 - Is Your Grocery App Spying On Your Wallet?

Is your grocery app charging you more than your neighbor? Welcome to surveillance pricing. Avy Punwasee and Michael Stanisz break down the pricing practice that's got Ontario Premier Doug Ford talking and consumers quietly fuming. Surveillance pricing (aka AI-powered price discrimination) is already happening on grocery apps, and the debate over whether to ban it is heating up. But here's the thing: dynamic pricing has existed in airlines, hotels, and B2B for years. So why does seeing different banana prices on Instacart feel different? In this episode, Avy and Michael get into what surveillance pricing actually is and why it sounds scarier than it might be, Doug Ford's free market take on whether government should even get involved, why airlines have done this forever and nobody bats an eye, the grocery app paradox of whether you're paying more for the bananas or just the convenience, how AI shopping agents are about to flip the dynamic on sellers, B2B's dirty secret that discretionary discounts are just surveillance pricing with a friendlier name, and where Michael and Avy actually land on free market vs. regulation. Learn more - revenueml.com