S4 EP75: Building Technology and Talent to Serve Brokers - Adrian Copland, COO, Ledgebrook

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Adrian Copland, Chief Operating Officer of Ledgebrook, a rapidly scaling, tech-enabled specialty MGA in the U.S. ENS market.Adrian shares his journey from consulting and operational leadership at Catlin and AXA XL to co-founding Ledgebrook alongside Gage Caligaris, an actuary with bold ambitions to rebuild insurance from the ground up.He explains how Ledgebrook is reimagining broker service and underwriter enablement by combining deep insurance expertise with scalable technology. With over 100 employees globally and three core products: General Liability, Professional Lines, and Unsupported Excess. Adrian outlines how the MGA is using AI and internal systems to serve brokers faster, without forcing them to change their buying habits.He also discusses the company’s unique remote-first, no-bonus culture, its commitment to continuous learning, and why Ledgebrook is attracting top talent who want to help build something meaningful.For insurance professionals considering a move into InsurTech, Adrian shares what qualities make someone a great fit for startups and how to assess your own readiness to make the leap.Connect with Adrian on LinkedIn or explore opportunities at Ledgebrook.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.