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S4E2: Behind the Scenes of Quality, Safety & Patient Experience episode artwork

EPISODE · Sep 11, 2025 · 12 MIN

S4E2: Behind the Scenes of Quality, Safety & Patient Experience

from Beyond the Stethoscope · host Beyond the Stethoscope

Hospitals have dedicated professionals working behind the scenes to ensure every patient receives the best care possible. On this episode of Beyond the Stethoscope, Megan O’Dell, regional director of quality, safety and patient experience for Mercy Fitzgerald Hospital and Saint Francis Hospital, shines a light on the vital role of her department. From maintaining compliance with national, state and local standards to driving positive patient outcomes, the quality team plays a pivotal role in shaping the care experience from the inside out.

What this episode covers

Hospitals have dedicated professionals working behind the scenes to ensure every patient receives the best care possible. On this episode of Beyond the Stethoscope, Megan O’Dell, regional director of quality, safety and patient experience for Mercy Fitzgerald Hospital and Saint Francis Hospital, shines a light on the vital role of her department. From maintaining compliance with national, state and local standards to driving positive patient outcomes, the quality team plays a pivotal role in shaping the care experience from the inside out.

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S4E2: Behind the Scenes of Quality, Safety & Patient Experience

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Frequently Asked Questions

How long is this episode of Beyond the Stethoscope?

This episode is 12 minutes long.

When was this Beyond the Stethoscope episode published?

This episode was published on September 11, 2025.

What is this episode about?

Hospitals have dedicated professionals working behind the scenes to ensure every patient receives the best care possible. On this episode of Beyond the Stethoscope, Megan O’Dell, regional director of quality, safety and patient experience for Mercy...

Can I download this Beyond the Stethoscope episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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