S4E21 - Mastering the Balance of Leadership At Your Dealership episode artwork

EPISODE · Jan 7, 2026 · 49 MIN

S4E21 - Mastering the Balance of Leadership At Your Dealership

from The Walk Around · host JMA Group

From the finance office to General Manager, Jesse Hill of Safford Mazda Sterling shares how he balances family life with a busy career, how he led a virtual change in the finance office and advice for future dealership leaders.For more information about our guest, visit their ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠. Episode Breakdown0:00 - Jesse’s journey to the auto industry 7:29 - Balancing family with the demands of retail automotive careers13:39 - Initial thoughts on virtual finance at the dealership19:42 - How virtual F&I caused other processes to evolve22:43 - The transition from the finance office to General Manager28:29 - Key skills to develop for leadership roles33:23 - The Process of converting a store from one OEM at another36:50 - Dealership focus for 202643:41 - Bet it or Forget it: AI, front end gross profit, dealership cultureLiked this episode? Find our full episode library ⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠.

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S4E21 - Mastering the Balance of Leadership At Your Dealership

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