S4E41: Episode 41 - Kate Young: Customer-Centric Creativity

Season 4 we're back! Joining us to kick off the season is Kate Young, Head of Customer Centricity & Capability at ANZ. Having been with the banking group for over five years, Kate is driving cultural change at ANZ by putting customers at the heart of all her work. She is passionate about bringing together cross-functional, enterprising purposeful teams using a customer-centric perspective.  Join us for a fascinating episode all about consumer behaviour, AI and what a day in the life might look like in 2024... Links: Kate Young: https://www.linkedin.com/in/youngkate1/ Two Common Creatives: https://www.twocommoncreatives.com/ Ideas & Stories that Matter: https://www.twocommoncreatives.com/workshopSee omnystudio.com/listener for privacy information.