S4E5 - Dean Lafferty on creating the retail career you want

Dean has been in retail for 5 years from working in a coffee shop to New Look and then onto Dunelm where he has secured a grad role. He shares his story of falling in love with serving customers and how he forced himself to become more commercially aware from his time in New Look at 17.  We talk about doing more than your job description to be noticed and how to chase opportunities down.