S5 Episode 3: Correcting Without Criticizing — The Leadership Art of Coaching with Kindness

Send us Fan MailIn this episode of Inside Dentistry Support, leaders learn the crucial skill of correcting behavior without criticizing. Addressing the balance between accountability and kindness, the episode emphasizes the importance of guidance over condemnation. Listeners are taught to identify early signs of issues and approach difficult conversations with empathy. The 'Three C Method'—Context, Clarity, and Collaboration—is introduced as a key framework for addressing performance issues. The episode stresses the significance of tone in communication and the impact of handling corrections on team culture and loyalty. Leaders are reminded to correct with care, aiming to be the kind of leader they would want to report to.