SAAS Growth Strategies - NPS, CSAT, PLG, and Lead Gen! - w/ Bill Macaitis episode artwork

EPISODE · Mar 1, 2025 · 22 MIN

SAAS Growth Strategies - NPS, CSAT, PLG, and Lead Gen! - w/ Bill Macaitis

from cocreate by kushal gothi · host Kushal Gothi

In this episode, I sat with Bill Macaitis -- ex-CMO/CRO of Slack, ex-CMO of Zendesk, and ex-SVP at Salesforce.We discussed on how to build software and SAAS products with amazing customer experiences.Which eventually helps you turn your existing customers into your brand ambassadors, bringing more users to your products!You can learn more about Bill's work on this channel: @ SaasCMOPro‬, you can also visit his website (www.saascmopro.com) for amazing SAAS growth insights and strategies.

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SAAS Growth Strategies - NPS, CSAT, PLG, and Lead Gen! - w/ Bill Macaitis

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