SaaStr 415: Fighting Churn with Data featuring, Carl Gold, Chief Data Scientist @ Zuora episode artwork

EPISODE · Jan 1, 2021 · 45 MIN

SaaStr 415: Fighting Churn with Data featuring, Carl Gold, Chief Data Scientist @ Zuora

from The Official SaaStr Podcast: SaaS | Founders | Investors

Customer churn is the bane of online businesses, and data can help you understand the causes of churn and take action to reduce it. In this podcast, you'll discover powerful customer metrics that help your entire organization.  Video and blog post: https://www.saastr.com/fighting-churn-with-data-in-saas/ Sponsors: GuideCX is a client onboarding and project management platform that helps you invite, guide, and engage internal and customer teams in a transparent way that delivers value faster. (Pause) You can start a free fourteen-day GuideCX trial today or take a virtual tour at GuideCX.com. SaaSMQL helps high-ticket SaaS startups generate opportunities and recurring revenue from target accounts. Their Account-Based Marketing approach has proven to be effective at engaging decision-makers from Fortune one thousand companies. SaaSMQL's clients include Intellimize, Side, Travelbank, Alphonso, Alloy.ai, and many more. Book your intro call at SaaSMQL.com/SaaStr.

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SaaStr 415: Fighting Churn with Data featuring, Carl Gold, Chief Data Scientist @ Zuora

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