Sachin Aggarwal--ThinkResearch| Developing and maintaining KPIs and culture with growth [Ep. 3]

In the third episode of ReBootHealth, I speak with Sachin Aggarwal, CEO of ThinkResearch. Sachin was successful in taking the company public recently and I wanted to get him on the show to talk about the journey from startup to public company. Rather than a high-level overview we focus on two central elements and how they change through a company’s growth: KPI’s and culture. This episode will dig into choosing KPIs for your startup and how to make them relevant for the healthcare market.  We then attack the nature of culture…developing it and maintaining it. It was a pleasure interviewing Sachin and getting his insights. As always, I hope you find the episode valuable. Please write a review on Apple Podcast. For other episodes or to learn more you can visit us at ReBootHealth or follow us on Twitter: @Reboothealth1 Episode recorded on June 16, 2021. 04:19—ThinkResearch and the global knowledge crisis 09:25—Engaging healthcare providers 14:15—Choosing your KPIs for healthcare 23:43—Changing KPIs as you grow 28:55—Focusing on value vs cost-containment 31:45—Developing your startup culture 34:35—Reducing friction between you and your customer 38:10—How to maintain culture with growth 42:35—Current trends in healthcare innovation