SacRT Paratransit Fails Under Scrutiny | Sacramento News

SacRT’s paratransit app vanished without warning, leaving riders stranded and frustrated—especially those relying on door-to-door service for disabilities. A Grand Jury report blames poor planning, broken tech, and lack of communication, revealing wasted funds and a system in chaos. Riders lost real-time tracking, faced canceled rides, and overwhelmed phone lines. The report demands urgent fixes: functional apps, financial oversight, active Mobility Advisory Council input, mystery shopper testing, and full council meeting minutes. SacRT has until end of 2026 to implement these changes—or risk losing trust with the very people they’re supposed to serve. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/77f4413f3d0e20da