Sales vs Service: What the Trades Industry Is Getting Wrong

In this episode of Blue Collar Wives Club, Tay and Brandon dive into a topic that hits every corner of the service industry: sales vs service.Brandon shares real stories from the field about situations where the focus shifted from helping customers to pushing sales — and why that mindset is hurting both homeowners and honest tradesmen.We also talk about something that doesn’t get said enough: the service industry should be working together, not competing in a race to sell the most equipment.When companies focus on integrity, craftsmanship, and doing right by customers, everyone wins — the homeowner, the technician, and the industry as a whole.If you work in the trades, run a service business, or have ever wondered what really happens behind the scenes in home service, this episode pulls the curtain back.