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EPISODE · May 11, 2026 · 56 MIN

Sally Bruce: The Social Impact Banker

from What I learned in business (that didn't kill me!)

The Banking Royal Commission was the reset needed for the Australian banking industry and demanded by the community.Sally Bruce's first hand experience at Macquarie Bank, National Australia Bank, AMP bank, gave her a unique insight into some of Australia's largest financial institutions, the important role than they play in the community and what can go wrong when the institution gets in its own way.From rural Queensland, Sally is a straight shooter who calls it as she sees it and gives a unique insight into some of the more turbulent times in Australian banking. Her career pivot to technology scale up, Culture Amp, reframed her thinking around business and opened her eyes into a world of global technology and workplace culture.Sal is also a dedicated believer in the power of social impact, both personally and in business, and has been involved in community organisations for decades, including opening her home to refugees from around the globe.Over a career spanning more than three decades, Sally:Ran her first P&L at just 21 years of ageLed major corporate workouts and restructuringsHelped transform Australia’s mortgage landscapeServed as CEO during the turmoil of the Banking Royal CommissionPivoted from traditional banking into global technology leadershipSat on boards spanning banking, the arts, and women’s leadershipOpened her family home to skilled refugees rebuilding their lives in AustraliaIn this candid and deeply personal conversation, Sally shares:How growing up in rural Queensland shaped her leadership philosophyWhat Macquarie Bank taught her about performance under pressureHow customer-first thinking transformed mortgage banking at National Australia BankHer unfiltered reflections on the Australian Banking Royal CommissionWhat she learned moving from old-economy banking to high-growth tech at Culture AmpWhy she believes social mobility, education and opportunity matter more than everThis is a conversation about ambition, reinvention, resilience, humility — and what truly matters when the titles no longer define you.DisclaimerThis podcast is intended for general information, education and entertainment purposes only. The views, opinions and recollections expressed by the host and guest are their own, based on personal experience and publicly available information at the time of recording, and do not necessarily reflect the views of any past or present employer, board, shareholder, government agency, regulator, client or affiliated organisation. Nothing discussed in this episode constitutes financial, investment, banking, legal, tax, governance, employment or other professional advice. Listeners should obtain independent professional advice before acting on any information discussed.This episode may include discussion of historical events, organisations, regulatory processes, personal experiences and leadership decisions which are discussed in good faith for educational and commentary purposes. Any references to third parties are made on the basis of publicly available information or personal recollection and should not be taken as findings of fact or criticism of any individual or organisation. Hosted on Acast. See acast.com/privacy for more information.

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