Samantha Mckenna on why solving customer problems is the best sales strategy

Samantha Mckenna is the founder of SamSales and a leader in building go-to-market strategies. She has spent her nearly 15+ year career in enterprise sales doing two things: breaking over 13 sales records and doing so by leading with a buyer-first approach to sales. In this episode of the Startup Field Guide podcast, she shares why early stage founders should focus on solving challenges for buyers rather than selling, the need for thorough research and personalization in outbound prospecting, and the effectiveness of LinkedIn as a marketing platform. Some topics we covered with Sam include: 00:00 Preview: Importance of solving customer challenges first 00:18 Sam’s early journey into sales and GTM 02:20 Common mistakes in enterprise sales process for startups 02:37 Challenges and misconceptions about enterprise sales 04:10 How technical founders can get started in sales 9:26: How founders can start doing outbound sales while building their product 14:26 Tips for effective outbound messaging 18:18 Selling to engineers 19:57 Why founders should be using LinkedIn 22:25: Strategies for marketing on LinkedIn 38:15 AI tools for outbound sales and marketing 43:01 Hiring the right sales leaders for early stage startups Samantha Mckenna is the founder and CEO of SamSales. Unusual Ventures is a seed-stage venture capital firm designed from the ground up to give a distinct advantage to founders building the next generation of software companies. Unusual has invested in category-defining companies like Webflow, Arctic Wolf Networks, Carta, Robinhood, and Harness. Learn more about us at https://www.unusual.vc/.