Sandy Cross, Chief People Officer at PGA of America

In this episode of the 'Built by People' podcast, Sandy Cross shares her unique career journey from being an athlete and pursuing a career in college athletics to becoming the Chief People Officer at the PGA of America. Sandy discusses her transition into HR during unprecedented changes, including a corporate relocation and major technological shifts. She also delves into the development and implementation of shared values at the PGA, which have been crucial in maintaining cultural cohesion during the pandemic. Sandy offers valuable insights into what organizations should look for in their next CHRO and emphasizes the importance of self-care for HR leaders. This episode is sponsored by Previ, a company helping employees save on household expenses. 00:00 Introduction to the Built by People Podcast 00:44 Sandy's Career Journey: From Athletics to HR 03:28 Transitioning to HR During Unprecedented Times 05:03 The Role of a Non-Traditional Chief People Officer 06:51 Building and Embedding Shared Values at PGA 10:27 Challenges and Advice for Future HR Leaders 13:00 Final Thoughts and Parting Advice