Sarah Vantine: Diversity In The Car Business

Sarah Vantine is the Vice President of Business Development Strategy at Quantum5, LLC, an innovative training platform that helps dealers focus in on processes that increase profits and retention.  ---> Register for the upcoming Fixed Ops Roundtable Event <--- In this episode Ted Ings and Sarah Vantine discuss:Cohesive communication has been a key element that has increased the success of Sarah's BDC, and in a way that resonates with customers.For young women who are thinking about starting a career in retail automotive, Sarah suggests that it's important to find a group of people that can offer support. It's important to have diversity and a lot of different types of people within the car business because that's our customer base.Don't be afraid to jump into the retail car business with both feet. This is a career that which you can make a great living for yourself and there are so many different possibilities out there from OEMs to dealerships to service centers. This is a people business. If we can keep the focus on people, we can win more relationships that lead to long-term business opportunities. A large part of Sarah's success within the BDC comes from injecting more human touchpoints. In an increasingly digital workspace, it's important to focus on retention and adding the human touch.Listen to the full episode to get even more insights from this episode.  Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review wherever you get your podcasts and don't forget to click the subscribe button! Thanks, Sarah Vantine!If you enjoyed this episode featuring Sarah Vantine, be sure to click the link below to say thanks!Click here to thank Sarah Vantine on LinkedIn   Connect with Ted Ings and the Fixed Ops Roundtable:Register for the next Fixed Ops Roundtable EventTed Ings on LinkedInCenter for Performance Improvement