Sat, 24th May 2025

In this week's episode, Paige Estritori discusses a report from NobleOak Life Insurance showing an increase in life insurance coverage among Australians aged 30 to 60, though only 30% of survey respondents are knowledgeable about fully underwritten policies, indicating a need for further consumer education. In other news, the Australian Financial Complaints Authority (AFCA) rules in favor of claimants with storm-damaged solar equipment, challenging insurer IAG's 'electronic malfunction exclusion', and paves the way for substantial repair cost payments. AFCA also handles two fraud allegations; pausing a claim against QBE Insurance until more information is available, and dismissing an accusation made by Auto and General Services, ordering them to honor a claim and award additional compensation for distress caused. The episode emphasizes the importance of clarity and substantiated claims in the insurance process.