Sat, 2nd Aug 2025

This Australian Financial Services podcast, hosted by Paige Estritori, presents critical industry news and updates. A major highlight is Peter Kell's impending review of the Life Insurance Code of Practice, focusing on mental health claims handling, claim process appropriateness, and code enforceability, with findings due by June next year. The pet insurance sub-sector also undergoes examination as the AFCA backs PetSure in a pet injury dispute, underlining the importance of understanding policy language. Even with $9.4 billion in annual earnings, the life insurance industry faces challenges due to minimal new business growth, partially due to a significant underinsurance issue. However, potential for sector growth exists, pinpointing opportunities in non-traditional risk advice markets. Lastly, impending reforms to workplace mental injury laws are discussed, warning against potential financial strain due to increased insurance premiums and compensation costs.