Scaling a Business While Keeping Family First: The Secret Behind This Businesses 300% Growth episode artwork

EPISODE · Mar 11, 2025 · 25 MIN

Scaling a Business While Keeping Family First: The Secret Behind This Businesses 300% Growth

from The Customer Commerce Podcast · host StoreConnect

In this episode, Australian business owner Rick Ogge, co-founder of Beyond Plumbing Supplies Australia, shares his journey of launching a plumbing supply business with three friends during the pandemic. He opens up about the challenges, surprises, and lessons of entrepreneurship, from targeting a niche market to engaging customers and building strong partnerships.Rick also reflects on the balance between business and family life, emphasizing why relationships matter more than profits. Whether you're a business owner or just starting out, this episode is packed with insights on customer service, marketing, and navigating the unexpected in business.🎧 Tune in for:✅ Smart marketing strategies for the plumbing industry✅ The power of customer engagement and feedback✅ Finding the right balance between business and family✅ How partnerships can fuel business growthRead more about Beyond Plumbing Supplies Australia's business journey HERE! Sponsored by⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠StoreConnect⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Share your ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Real CUSStomer experience HERE!

In this episode, Australian business owner Rick Ogge, co-founder of Beyond Plumbing Supplies Australia, shares his journey of launching a plumbing supply business with three friends during the pandemic. He opens up about the challenges, surprises, and lessons of entrepreneurship, from targeting a niche market to engaging customers and building strong partnerships.Rick also reflects on the balance between business and family life, emphasizing why relationships matter more than profits. Whether you're a business owner or just starting out, this episode is packed with insights on customer service, marketing, and navigating the unexpected in business.🎧 Tune in for:✅ Smart marketing strategies for the plumbing industry✅ The power of customer engagement and feedback✅ Finding the right balance between business and family✅ How partnerships can fuel business growthRead more about Beyond Plumbing Supplies Australia's business journey HERE! Sponsored by⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠StoreConnect⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Share your ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Real CUSStomer experience HERE!

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Scaling a Business While Keeping Family First: The Secret Behind This Businesses 300% Growth

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This episode is 25 minutes long.

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This episode was published on March 11, 2025.

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In this episode, Australian business owner Rick Ogge, co-founder of Beyond Plumbing Supplies Australia, shares his journey of launching a plumbing supply business with three friends during the pandemic. He opens up about the challenges, surprises,...

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