The Customer Commerce Podcast
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The Customer Commerce Podcast is a business podcast hosted by StoreConnect. It has 49 episodes, with the latest published August 2025.
Now more than ever, businesses need to grow — rapidly and in the most streamlined way possible. Customers need to be serviced simply and swiftly. And technological hurdles need to be replaced with more robust and integrated solutions.It’s the reason "Customer Commerce" is replacing the old, outdated modes of business and commerce, both online and offline. Join Jess, Mikel and David weekly, as they share the latest trends, breakthroughs and opportunities, plus our exclusive segment "Real CUSStomers" where real customers share it and bare it all!
business ·en ·49 episodes
The businesses that won't exist in 3 years (and how to not be one)
Why “sync" is a lie and other eCommerce myths with Mikel Lindsaar
Why you have to be insane to run a business
How simplifying your data can lead to better decision-making with James King
How to empower your team on customer loyalty
Cracking Your eCommerce Conversion Code with Martin Beeson
The Biggest Conversion Rate Lie with Iain Calvert
The upsell that customers actually love (and makes you more money) with Saul Kropman
Cringe campaigns, live shopping, and the future of CX
Why most loyalty programs fail (and what to do instead) with Anna Samkova
The lie that business owners tell themselves
What llamas and AI can teach you about business growth
Implementation red flags (and how to spot them) with Tad Reeves
Keeping Business Exciting: How to Avoid Boredom While Growing
eCommerce fake apologies, smart trolleys & copycats
Business shortcuts today vs. lasting success tomorrow
Scaling a Business While Keeping Family First: The Secret Behind This Businesses 300% Growth
The New Consumer Fear in this Digital Age
How Business Owners Can Stay on Top of Everything
Creating ‘Wow’ Moments in Customer Commerce
The Truth About Entrepreneurship
Could This Be the $103 Billion Fix for Fraudulent Returns?
The 2025 Commerce Prediction That Left Mikel Speechless!
The guy who paid $6.2M for a banana...
The No.1 Hidden Cost of Cheap eCommerce Solutions Feat. Jo Swadling
80% of eCommerce Businesses Get This Marketing Step Wrong
The Secret About Online Reviews Feat Scott Brandley
The Rivalry Behind Adidas and Puma
Jaguar’s Rebrand Gone Wrong?!
How This eComm Brand Went Viral by Offending Their Audience (And It Worked)
How Brands Are Clapping Back at Dupes in eCommerce
Was the Crumbl Scam in Sydney a Genius Move?
Customer Experience 2024: Trends and Insights Featuring Michael Diamond
The Essence of ‘Customer Commerce’ and why Uber got it RIGHT
Making Every Click Count: Prepping Your eCommerce for Holiday Conversions
How to Zig When Others Zag in eCommerce
Busting Myths in eCommerce: What Actually Works (Part 2)
Key Takeaways from Dreamforce 2024
Is your eCommerce losing customers? Here’s how.
Common eCommerce Myths BUSTED (Part 1)
eCommerce Expert Talks Why B2B Brands Must Adapt or Fail
The 72% eCommerce Gap: Why Your Customers Feel Disconnected
How to Prepare for Peak Season in eCommerce
The True Cost of Ignoring Customer Experience
Avoiding Common Branding Pitfalls for Small Businesses
StoreConnect’s Chief Growth Officer on Making Business Growth Sustainable
Optimizing Your Customer's Journey
Knowing What Your Customers (actually) Want
Let's Get Personal: How to Boost Customer Loyalty
D2C Explained: Direct-to-Consumer Business Benefits
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