Scaling from Solopreneur to Leading a Team of 14+ w/ Callie Valocchi

Meet Callie, the passionate owner of SkinFix Studios in Scottsdale, Arizona. A licensed aesthetician and Certified Laser Technician, Callie specializes in treatments like Diamond Glow facials, SkinPen Microneedling, chemical peels, and laser therapy. She uses her knowledge of the most advanced pharmaceutical grade skincare science, combined with cutting edge technology, to create custom skin care plans that result in healthy, beautiful skin for every client.On today’s episode, Callie shares how she went from giving pretend facials to her dad as a child to building a thriving skincare business with over 14 team members. Finding the right mentors early on in her career helped her confidently get her business started faster and she helps mentor her team in the same way. We talk about everything from creating a warm, welcoming environment focused on getting your clients results, to building a team culture where every single member of your team provides the same high quality experience that you do. Plus, we dive into how to manage your roles as a provider, boss, and business owner. Hope you enjoy! 00:00 - How to find mentors in the beauty industry04:15 - Starting out in the industry 06:00 - Making the leap as a solopreneur to organically growing a team09:45 - Tips for building a team culture that improves retention11:30 - Managing your roles as a provider and business owner14:45 - Callie’s passion for helping people transform their skin and their confidence18:15 - Exciting things coming next at SkinFix22:00 - How to work with Callie to get started in the industry or take your business to the next level26:00 - What estheticians should do before starting their own business28:45 - What's coming next in the facial aesthetics industry 31:00 - Top products everyone should have in their skincare cabinet.33:00 - Callie’s favorite treatments and future plans