Scaling Impact with Strategy: Kevin Kwan on Leading Marketing in Healthcare

In this episode of Impact Stories, host Lisa Genovese sits down with Kevin Kwan, Director of Marketing and Business Development at Desert Senita Community Health Centers, to unpack how entrepreneurial grit and people-first strategy can create powerful change—even in one of the most complex sectors: healthcare.Drawing from over 15 years as a business owner and coach, Kevin shares how his hands-on approach to leadership, audience research, and direct-response marketing is reshaping how healthcare connects with rural communities.In this episode, we explore:💡 Kevin’s journey from entrepreneur and gym owner to nonprofit marketing leader—and what he brought with him along the way.💡 His process for building trust in healthcare through authentic connection, plain language copy, and community outreach.💡 How deep audience insight and cross-functional accountability led to a 26x ROI campaign that launched a brand-new dental service.Whether you’re in healthcare, nonprofit, or simply passionate about marketing that actually works, Kevin’s perspective will leave you thinking differently about what it takes to lead with impact.