Scaling Octopus to $9B: Chris Hulatt on Putting Customers First, Trust, Culture and Long-Term Growth episode artwork

EPISODE · Jan 14, 2026 · 51 MIN

Scaling Octopus to $9B: Chris Hulatt on Putting Customers First, Trust, Culture and Long-Term Growth

from The Ripple Impact! · host The Ripple Impact Ltd.

In this episode of The Ripple Impact, Laura Barber is joined by Chris Hulatt, co-founder of Octopus Group and Octopus Energy, to explore what it really takes to scale a business without losing your values.From starting out at 23 with little money and a big belief, to building a $9bn group rooted in customer trust, culture and long-term thinking, Chris shares honest lessons on leadership, brand building and why values are not a marketing exercise, they are a growth strategy.This is a conversation for founders, leaders and marketers who believe growth should feel human.🎧 Subscribe now for new episodes weekly.🌊 If you’re building a brand and want clarity, connection and long-term impact, you can work with Laura through The Ripple Impact.Laura Barber profileThe Ripple Impact#TheRippleImpact #WaveMakers #Marketing #Branding #Leadership #CustomerFirst #LongTermThinking

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Scaling Octopus to $9B: Chris Hulatt on Putting Customers First, Trust, Culture and Long-Term Growth

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