Scaling Population Health with AI While Preserving the Human Touch

from Becker’s Payer Issues Podcast · host Becker's Healthcare

This episode recorded live at the Becker’s Spring 2026 Payer Issues Roundtable features Betsy Williamson, RN, BS, MHA, Vice President, Quality Performance and Population Health, Medical Mutual of Ohio. She shares how an AI healthcare voice agent is expanding member engagement, improving satisfaction, and enabling care teams to focus on higher impact work while maintaining a human-centered approach to care.This episode is sponsored by Hippocratic AI.

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This episode is 11 minutes long.

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This episode was published on May 19, 2026.

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