Scaling Quality Care To 13 Clinics With Thousands of Patients

Join Nick Verity in this engaging episode of the Operations Mastery podcast as he sits down with Mordy Perlow, the COO of AristaCare, a healthcare organization with a broad spectrum of facilities, specializing in mental health, healthcare, and skilled nursing, predominantly in New Jersey. Mordy shares insights into the company's growth, emphasizing the importance of a genuine commitment to quality care. Discover the intricacies of their business model, driven by insurance reimbursements, and the unique challenges of operating in one of the most regulated industries in the United States. Mordy sheds light on the essential role of workforce management in a multi-site clinic, recounting fascinating stories that highlight the significance of staff training, especially when dealing with residents with dementia. Learn how AristaCare tackles operational complexities, from regulatory compliance to unexpected facility incidents, all while maintaining a focus on keeping it real. Don't miss this enlightening conversation on the dynamic world of healthcare operations.Links And Resources: AristaCare Health ServicesMordy Perlow on LinkedIn Thanks so much for joining us this week. Want to subscribe to Operations Mastery? Have some feedback you’d like to share? Connect with us on iTunes or Spotify and leave us a review!