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Scaling with Heart: How Safelite Balances Growth, People, and Purpose with Renee Cacchillo episode artwork

EPISODE · Apr 10, 2025 · 44 MIN

Scaling with Heart: How Safelite Balances Growth, People, and Purpose with Renee Cacchillo

from Humanity At Scale: Redefining Leadership · host Bruce Temkin

Can extraordinary business results and genuine human connection coexist at scale? In this episode of Humanity at Scale, host Bruce Temkin speaks with Renee Cacchillo, President and CEO of Safelite AutoGlass, about leading with a people-first mindset while scaling a major business. They explore how vulnerability builds trust, why simplifying complexity enhances human connection, and how technology can support—not replace—customer relationships. Renee shares insights on fostering employee engagement, driving performance through purpose, and creating moments of unexpected joy for customers. Tune in for leadership strategies that balance growth, profit, and humanity.

What this episode covers

Can extraordinary business results and genuine human connection coexist at scale? In this episode of Humanity at Scale, host Bruce Temkin speaks with Renee Cacchillo, President and CEO of Safelite AutoGlass, about leading with a people-first mindset while scaling a major business. They explore how vulnerability builds trust, why simplifying complexity enhances human connection, and how technology can support—not replace—customer relationships. Renee shares insights on fostering employee engagement, driving performance through purpose, and creating moments of unexpected joy for customers. Tune in for leadership strategies that balance growth, profit, and humanity.

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Scaling with Heart: How Safelite Balances Growth, People, and Purpose with Renee Cacchillo

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How long is this episode of Humanity At Scale: Redefining Leadership?

This episode is 44 minutes long.

When was this Humanity At Scale: Redefining Leadership episode published?

This episode was published on April 10, 2025.

What is this episode about?

Can extraordinary business results and genuine human connection coexist at scale? In this episode of Humanity at Scale, host Bruce Temkin speaks with Renee Cacchillo, President and CEO of Safelite AutoGlass, about leading with a people-first...

Can I download this Humanity At Scale: Redefining Leadership episode?

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