Scent, Spice, and Service: The Sensory World of Six Senses - Leanne Harwood, IHG

In this episode, Leanne Harwood, SVP and Managing Director of Luxury and Lifestyle Brands in the Americas for IHG, shares her recent experience at the newly opened Six Senses resort in Grenada, highlighting the exceptional hospitality and personalized touches that made her stay memorable.Listeners will learn:How the Grenadian culture and hospitality enhanced Leanne's experience (01:26)The importance of individualized experiences in luxury travel (02:42)How Six Senses incorporates the unique elements of each location into the guest experience (04:08)The significance of wellness and sustainability in luxury travel (05:12) A few more resources:If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestionsIf you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.If you want to advertise on Hospitality Daily, here are the ways we can work together.If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands