SE01 E01 How One CEO Transformed His Team from Last to First | with Darryl Heffline episode artwork

EPISODE · Feb 6, 2026 · 49 MIN

SE01 E01 How One CEO Transformed His Team from Last to First | with Darryl Heffline

from Who's Your Captain? · host Mark Francis

Discover the powerful leadership transformation that took a failing team to top performance. Darryl Heffline, CEO and author of "Shifting Gears at the Crossroads," shares the brutally honest feedback that changed his entire approach to leadership and reveals the four pillars that build trust in any organization.In this conversation, Darryl breaks down the exact moment a colleague told him his leadership style was destroying his team - and the four specific changes that turned everything around. Learn how vulnerability, approachability, patience, and genuine care transformed a last-place manufacturing team into industry leaders.Darryl introduces his VAPC framework for trustworthy leadership and explains why most leaders get repositioning wrong when facing business disruptions. He shares practical insights from 40 years leading teams across 30 different projects, including his approach to the critical first 60 days as a new CEO.Whether you're leading a team of five or five hundred, this episode delivers actionable strategies for building trust, creating vision, and developing the next generation of leaders. Darryl also reveals why only 10-20% of companies actually have effective succession plans and what you can do differently.Key insights include the five essential steps to build a compelling case for change, the four phases of transformation (reposition, rebuild, re-emerge, realize), and why balancing faith, family, fitness, and finances matters more than just hitting your numbers.If you've ever felt stuck in your leadership approach or wondered how to mobilize your team toward a bigger vision, this conversation will challenge how you think about influence, legacy, and what it really means to serve as a leader.Ready to shift gears in your own leadership journey? Start by recognizing when change is needed - because the most dangerous position is realizing 10 or 20 years too late that you've been on the wrong path.Get Darryl's book "Shifting Gears at the Crossroads" and access free downloadable tools at his website.Connect with Darryl Heffline on LinkedIn: https://www.linkedin.com/in/darrylheffline/I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.– Mark and the Who's Your Captain podcast teamConnect with Mark Francis on LinkedIn: https://www.linkedin.com/in/mark-francis-78b3061/Visit The Uspire Partnership website here: https://theuspirepartnership.comPreview Mark's book here: https://www.book2look.com/book/5PLGQaM16KListen to Who's Your Captain on the following Platforms:Spotify: https://open.spotify.com/show/097OvlL7btd8f7bplgIfv0Apple: https://podcasts.apple.com/us/podcast/whos-your-captain/id1875226706Amazon: https://music.amazon.com/podcasts/c6109160-6448-4d95-9850-07456d5adbca/who's-your-captain#WhosYourCaptain #MarkFrancis #LeadershipPodcast #ExecutiveCoaching #BusinessLeadership #Mentorship #LeadershipDevelopment #PurposeDrivenLeadership #TransformationalLeadership #BusinessGrowth #ExecutiveThinking #Leadership Hosted by Mark Francis, founder of The Uspire Partnership and former senior leader at Burberry and Tesco, this podcast provokes fresh thinking, energises purpose, and transforms how leaders perform. With over 25 years of experience in learning and development, organisational change, and executive coaching, Mark brings deep insight to every conversation. He's worked across retail, FMCG, logistics, and professional services, helping leaders and organisations unlock potential and drive meaningful transformation. Whether you're building a business, leading a team, or navigating your own path, you'll discover practical wisdom and inspiration from those who know what it takes to steer the ship.If you're a business leader, entrepreneur, or professional looking to elevate your leadership, find inspiration from great mentors, or understand what drives transformational performance, this podcast will give you the insights and energy to chart your own course with confidence.

Discover the powerful leadership transformation that took a failing team to top performance. Darryl Heffline, CEO and author of "Shifting Gears at the Crossroads," shares the brutally honest feedback that changed his entire approach to leadership and reveals the four pillars that build trust in any organization.In this conversation, Darryl breaks down the exact moment a colleague told him his leadership style was destroying his team - and the four specific changes that turned everything around. Learn how vulnerability, approachability, patience, and genuine care transformed a last-place manufacturing team into industry leaders.Darryl introduces his VAPC framework for trustworthy leadership and explains why most leaders get repositioning wrong when facing business disruptions. He shares practical insights from 40 years leading teams across 30 different projects, including his approach to the critical first 60 days as a new CEO.Whether you're leading a team of five or five hundred, this episode delivers actionable strategies for building trust, creating vision, and developing the next generation of leaders. Darryl also reveals why only 10-20% of companies actually have effective succession plans and what you can do differently.Key insights include the five essential steps to build a compelling case for change, the four phases of transformation (reposition, rebuild, re-emerge, realize), and why balancing faith, family, fitness, and finances matters more than just hitting your numbers.If you've ever felt stuck in your leadership approach or wondered how to mobilize your team toward a bigger vision, this conversation will challenge how you think about influence, legacy, and what it really means to serve as a leader.Ready to shift gears in your own leadership journey? Start by recognizing when change is needed - because the most dangerous position is realizing 10 or 20 years too late that you've been on the wrong path.Get Darryl's book "Shifting Gears at the Crossroads" and access free downloadable tools at his website.Connect with Darryl Heffline on LinkedIn: https://www.linkedin.com/in/darrylheffline/I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.– Mark and the Who's Your Captain podcast teamConnect with Mark Francis on LinkedIn: https://www.linkedin.com/in/mark-francis-78b3061/Visit The Uspire Partnership website here: https://theuspirepartnership.comPreview Mark's book here: https://www.book2look.com/book/5PLGQaM16KListen to Who's Your Captain on the following Platforms:Spotify: https://open.spotify.com/show/097OvlL7btd8f7bplgIfv0Apple: https://podcasts.apple.com/us/podcast/whos-your-captain/id1875226706Amazon: https://music.amazon.com/podcasts/c6109160-6448-4d95-9850-07456d5adbca/who's-your-captain#WhosYourCaptain #MarkFrancis #LeadershipPodcast #ExecutiveCoaching #BusinessLeadership #Mentorship #LeadershipDevelopment #PurposeDrivenLeadership #TransformationalLeadership #BusinessGrowth #ExecutiveThinking #Leadership Hosted by Mark Francis, founder of The Uspire Partnership and former senior leader at Burberry and Tesco, this podcast provokes fresh thinking, energises purpose, and transforms how leaders perform. With over 25 years of experience in learning and development, organisational change, and executive coaching, Mark brings deep insight to every conversation. He's worked across retail, FMCG, logistics, and professional services, helping leaders and organisations unlock potential and drive meaningful transformation. Whether you're building a business, leading a team, or navigating your own path, you'll discover practical wisdom and inspiration from those who know what it takes to steer the ship.If you're a business leader, entrepreneur, or professional looking to elevate your leadership, find inspiration from great mentors, or understand what drives transformational performance, this podcast will give you the insights and energy to chart your own course with confidence.

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SE01 E01 How One CEO Transformed His Team from Last to First | with Darryl Heffline

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This episode is 49 minutes long.

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This episode was published on February 6, 2026.

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Discover the powerful leadership transformation that took a failing team to top performance. Darryl Heffline, CEO and author of "Shifting Gears at the Crossroads," shares the brutally honest feedback that changed his entire approach to leadership...

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