Season 1 | Episode 1: Crux Of It Heather Saunders & Howard Murray - Leadership Intent & Lived Reality

Leadership intent is rarely the problem inside organisations.Translation is.In this opening episode of The Crux of It, Heather speaks with Howard, a workplace strategy leader currently working at Electronic Arts, about leadership, innovation, productivity, and the conditions people actually need to do their best work.Speaking from personal experience rather than in an official capacity, we explore trust, autonomy, decision-making, and the gap between what leaders want organisations to be and how work is experienced day to day.This conversation sets the foundation for the series, introducing the core question the podcast returns to again and again: how leadership intent becomes lived organisational reality, and what shapes performance over time.