Season 1, Episode 8 - AI Onboarding & Training: Stories from the Front Lines

The right AI platform can totally transform your staff’s day-to-day work—but only if you totally nail the onboarding process. You only get one shot to roll out a new tech system, and your approach—as well as the support you receive from your vendor—can make or break your success. So, what can behavioral health leaders do to help ensure a smooth, positive experience for providers?In this episode of No Notes, host Denny Morrison, PhD, sits down with Kate Benedetto, Customer Insights Manager at Eleos and former Manager of Enterprise Applications at Clinica Family Health & Wellness, and Christina Stewart, Training Lead at Eleos, to chat about their experiences and observations on both sides of the AI implementation coin. They’ll discuss key internal strategies for success, common pitfalls, and what to expect from your vendor as you embark on your AI journey.