Season 2 EP#22 = Leadership Part Two - Managing Culture to Achieve Success

As a follow-up to last week's session, where we explored a personal leadership inventory, today we'll talk about how to carry your leadership skills across an organization. Starting with an MIT study on the critical importance of "micro-interactions" through the deleterious effect of emotional contagion, we'll explore why staff disengages, and what strategies you can immediately employ to re-engage them. The lost productivity cost of a disengaged team is in the billions - can you afford not to take action?