Season 2 Ep3 | Why Providers Stop Responding
from Medicare Stars Podcast Hosted by Peter Saah
When a provider stops responding, we often call them “disengaged.” But what if disengagement isn't the problem? What if it's the symptom? In this episode, Peter Saah explores what may actually be happening underneath provider non-response—from data credibility and damaged payer-provider relationships to decision rights and broken feedback loops. The takeaway: before increasing outreach, diagnose what is preventing engagement in the first place.
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