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Season 2, Episode 2 The Power and Potential of Customer Feedback episode artwork

EPISODE · Jan 22, 2024 · 17 MIN

Season 2, Episode 2 The Power and Potential of Customer Feedback

from Sapiens Insurance 360 · host Sapiens

In today's insurance marketplace, there’s incredible power and potential behind customer feedback. Insurers that analyze client insights and perspectives can drive significant change and facilitate world-class customer experience for their constituents. Listen in as host Janet Sachs, Sapiens North America Senior Marketing Writer and Tara Kelly, President and CEO of SPLICE Software, unpack how insurers can implement customer engagement best practices to measure impact and ultimately develop a customer-centric organization.

What this episode covers

In today's insurance marketplace, there’s incredible power and potential behind customer feedback. Insurers that analyze client insights and perspectives can drive significant change and facilitate world-class customer experience for their constituents. Listen in as host Janet Sachs, Sapiens North America Senior Marketing Writer and Tara Kelly, President and CEO of SPLICE Software, unpack how insurers can implement customer engagement best practices to measure impact and ultimately develop a customer-centric organization.

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Season 2, Episode 2 The Power and Potential of Customer Feedback

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Frequently Asked Questions

How long is this episode of Sapiens Insurance 360?

This episode is 17 minutes long.

When was this Sapiens Insurance 360 episode published?

This episode was published on January 22, 2024.

What is this episode about?

In today's insurance marketplace, there’s incredible power and potential behind customer feedback. Insurers that analyze client insights and perspectives can drive significant change and facilitate world-class customer experience for their...

Can I download this Sapiens Insurance 360 episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
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