Season 2, Episode 7 - Burnout & Behavioral Health AI: Is it the Answer?

Between provider shortages, unmanageable caseloads, emotional fatigue, and onerous administrative requirements, it’s no wonder burnout runs rampant in behavioral health. While AI has the power to alleviate many of the challenges contributing to the behavioral health burnout epidemic, it’s not a silver bullet. Furthermore, without the right cultural approach to AI, it could end up exacerbating burnout levels—by increasing productivity expectations, for example. Thus, to ensure the application of AI has the desired workforce effect, behavioral health leaders must be cautious and intentional.In this episode of No Notes, our host Denny Morrison, PhD, sits down with Correnda Perkins, LCSW, Chief Program Officer at Hillsides, to chat about the undeniable workforce benefits of behavioral health AI—as well as the key cultural and operational considerations behavioral health leaders must account for to ensure AI technology has the desired impact on staff satisfaction and performance.