EPISODE · Apr 7, 2024 · 1H 34M
Season 2: Episode #7 : You Can't Hurry Curry - With Avesh Singh
from Rod'sPod · host Rod Jones
What an adventure! I spent the afternoon with BPO/GBS industry stalwart and long-time professional colleague and social buddy Avesh Singh, in his one-of-a-kind man cave dedicated to the football team that he's more than somewhat passionate about, Liverpool Football Club. While we chatted about the BPO industry and his remarkable career, Avesh prepared a truly amazing lamb curry. This is the first for my Rod's Pod series: A 'Live' fireside chat accompanied by a few beers, and rounded off with a dram or two of Jameson. Please join us. Cheers! About Avesh Singh Avesh Singh is the Senior Vice President for Global Operations at TransUnion, where he leads Business Process Reengineering (BPR), Intelligent Automation, and the Project Management Office (PMO). His role is pivotal in driving global operational efficiencies and continuous improvement, leveraging Lean Six Sigma methodologies for process enhancement. Avesh's extensive experience includes oversight of Global Capability Centres and Shared Services Centres across continents, significantly contributing to the operational excellence at TransUnion. Previously, Avesh has held key positions, including the BPO Executive for Altron Bytes People Solutions and the Group Sales Executive at Clientèle, managing a broad spectrum of sales channels and numerous contact centres. His tenure at Genpact as Vice President and Global Operating Leader saw him managing Shared Service Centre Outsourced Operations in multiple countries, underscoring his global leadership acumen. With a career spanning over 29 years in the contact centre and BPO industry, Avesh's journey began at Sykes in 1998, marking the start of his profound impact on the sector. He's also contributed significantly as a Director on the BPO industry body board in South Africa, demonstrating his commitment to industry excellence. Avesh holds an MBA from the University of Reading (Henley), an ITIL expert certification, and his RE1 FAIS accreditation, reflecting his deep expertise and educational background. LinkedIn: linkedin.com/in/avesh-singh-7b82b91
What this episode covers
What an adventure! I spent the afternoon with BPO/GBS industry stalwart and long-time professional colleague and social buddy Avesh Singh, in his one-of-a-kind man cave dedicated to the football team that he's more than somewhat passionate about, Liverpool Football Club. While we chatted about the BPO industry and his remarkable career, Avesh prepared a truly amazing lamb curry. This is the first for my Rod's Pod series: A 'Live' fireside chat accompanied by a few beers, and rounded off with a dram or two of Jameson. Please join us. Cheers! About Avesh Singh Avesh Singh is the Senior Vice President for Global Operations at TransUnion, where he leads Business Process Reengineering (BPR), Intelligent Automation, and the Project Management Office (PMO). His role is pivotal in driving global operational efficiencies and continuous improvement, leveraging Lean Six Sigma methodologies for process enhancement. Avesh's extensive experience includes oversight of Global Capability Centres and Shared Services Centres across continents, significantly contributing to the operational excellence at TransUnion. Previously, Avesh has held key positions, including the BPO Executive for Altron Bytes People Solutions and the Group Sales Executive at Clientèle, managing a broad spectrum of sales channels and numerous contact centres. His tenure at Genpact as Vice President and Global Operating Leader saw him managing Shared Service Centre Outsourced Operations in multiple countries, underscoring his global leadership acumen. With a career spanning over 29 years in the contact centre and BPO industry, Avesh's journey began at Sykes in 1998, marking the start of his profound impact on the sector. He's also contributed significantly as a Director on the BPO industry body board in South Africa, demonstrating his commitment to industry excellence. Avesh holds an MBA from the University of Reading (Henley), an ITIL expert certification, and his RE1 FAIS accreditation, reflecting his deep expertise and educational background. LinkedIn: linkedin.com/in/avesh-singh-7b82b91
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Season 2: Episode #7 : You Can't Hurry Curry - With Avesh Singh
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