Season 2 - Welcome to the new show

In this debut episode of season 2 *Tales from the Pass*, hosts Marisa Bidois, Chief Executive of the Restaurant Association of New Zealand, and Gerrick Newman, Director of Millé, take listeners on a journey into the heart of hospitality. They share their personal stories of entering the industry, the lessons they've learned, and what makes hospitality a crucial part of our communities. From the challenges of running a café to the fine art of creating memorable customer experiences, Marissa and Gerrick provide insightful discussions on what it takes to succeed in the world of restaurants and cafes. They touch on the importance of mentorship, maintaining motivated teams, and balancing all the elements that contribute to a successful hospitality business. Whether you're a seasoned operator or just starting out, this episode will leave you inspired. Stay tuned for exciting upcoming episodes featuring special guests, like Alex George from Peaches Hot Chicken, as they delve into topics like sustainability, design, and solutions to the industry's biggest challenges. Subscribe now and join us on this exciting new adventure!   Show produced by Sirpa Gunn & Michael Todd with support for the Hospitality Training Trust